Shipping policy

Shipping Policy – PokéElite TCG

Last updated: 29 June 2026

1. Shipping area

We ship throughout Spain, including the mainland, the Balearic Islands, the Canary Islands, Ceuta and Melilla.

We also ship internationally to selected countries. Available destinations and their rates are shown automatically at checkout based on your delivery address. International orders may be subject to customs duties, taxes or fees in the destination country, which are borne by the customer, as well as to delivery times different from those stated for Spain.

2. Processing and delivery times

Orders are prepared within 24 to 48 business hours from payment confirmation.

Estimated delivery time is 24 to 72 business hours, depending on the recipient's location, the shipping method selected and the courier company.

During periods of high demand (such as promotions, launches or special campaigns), these times may be slightly extended.

3. Shipping cost

The shipping cost varies according to the weight and volume of the order and the delivery address. The exact amount is calculated automatically during checkout.

We may offer free shipping on orders over a certain amount. This condition, when active, will be clearly indicated during checkout.

4. Order tracking

Once the order has been shipped, you will receive an email with a tracking number and the corresponding link so you can check the status of your shipment at any time.

5. Shipping liability

PokéElite TCG is not responsible for delays caused by the courier company, adverse weather conditions, local public holidays or other circumstances beyond our control.

In the event of delivery issues, you can contact the courier company directly or write to us by email at tcgpokeelite@gmail.com or via WhatsApp at +34 644 401 660.